Shipping Policy

Thank you for shopping with us.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery times:

• United States: 7–15 business days

• Canada: 7–15 business days

• Europe: 7–17 business days

• International Orders: 10–20 business days

Delivery times may vary due to customs, holidays, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout. Free shipping promotions may apply on selected orders.

Order Tracking

Tracking information will be provided via email once the order has been shipped.

Delayed or Lost Packages

If your order is delayed or appears lost, please contact us at contact@cototone.com and we will assist you as soon as possible.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses.

Customs & Duties

International customers may be responsible for customs duties or import taxes according to their country’s regulations.